Contact Us

Scratch and Dent Fireplaces available for purchase on this website. We are unable to take phone orders for this offer.

At Heat Surge, we pride ourselves in both superior quality of product and top notch customer support. Our customer service team is trained to be both extremely knowledgeable about all of our products and also very helpful and considerate towards your questions and concerns.

Please use any of the methods listed below to contact us at Heat Surge. Our professional staff will be more than happy to assist you with a purchase, or help you if you have questions. If you would prefer to receive an email reply, please use the email address on this page.

Customer Service:

• 1 800-924-7964
• Monday from 8:30am until 9:00pm.
• Tuesday from 9:00am until 9:00pm.
• Wednesday thru Friday from 8:30am until 9:00pm.
• Saturday from 9:00am until 3:00pm.
• custserv@heatsurge.com

Address:

• Heat Surge
• 3939 Everhard Rd. NW
• Canton, OH 44709